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Influencing infection

Most advertisements sell products or services. Others are meant to influence behavior by selling an idea that speaks to our values. In fall 2020, as COVID-19 cases rose sharply, OhioHealth needed an a campaign that would motivate a weary and divided public by capturing their attention and hearts. A plea and a reminder that every person could save lives by doing their part. 

I was inspired by a co-worker whose father was in the ICU fighting the virus. She said something I couldn't shake. That even though she knew more about COVID-19 than the average person, it took her father getting sick to fully sink in. And by then, it was too late. 

 

The leading concept was, "Are you gonna get it before you get it?" Then later, "We're doing all we can. Are you?"

 

I wrote copy for several campaign tactics, including print and display ads, Snapchat, email and a commercial aired on TV. ​​​

A screenshot of the OhioHealth newsletter intro featuring language from the campaign.
A print campaign ad with a headline that says, We're doing all we can. Are you? A nurse in protective gear is the primary image.

Committed to community

OhioHealth Berger Hospital became OhioHealth's 12th member hospital in 2019, after nearly a decade of partnership. Following the transition, the system wanted to spread awareness of and reaffirm OhioHealth's investment in keeping specialty care close to home for patients in the Circleville area. I produced three concepts, one with an alternate headline. 

Screenshot 2024-07-09 at 10.31_edited.jp
Screenshot 2024-07-09 at 10.31_edited.jp

Speaking their language

Hispanic women are 30% less likely to be diagnosed with breast cancer than non-Hispanic white women. OhioHealth wanted to encourage preventive breast cancer screenings for this high-risk population. I conducted research and worked with external and internal experts to understand values important to Hispanic women. Tactics included display and Facebook ads, newsletter ads, infographics and landing pages. All were produced in English and translated into Spanish to make it more accessible.

The campaign landing page, with a headline that says, You would do anything to protect your family. Sometimes that means taking care of yourself. Body copy about mammograms and early detection follows, and explains to how to schedule a mammogram.
The campaign display ad in Spanish.
The campaign Facebook ad in Spanish.
The campaign infographic in Spanish.
30-second radio spot:

You would do anything for the family you care for. Sometimes, that means caring for yourself.

 

A 30-minute mammogram to screen for breast cancer can help keep you in good health for life, which is the best gift you can give your family.

 

At OhioHealth, we make it easy to schedule your mammogram with more than 20 locations across central Ohio, and Spanish-speaking guides who are just a phone call away. Call (614) 566-3957 or visit OhioHealth.com/Mammografia to learn more.

Caring for caregivers

OhioHealth's mobile care unit brings care to people across central Ohio who can't easily access health services in their community. In Franklin County, many of these people include pregnant women and new moms who are at high-risk for infant mortality. This campaign included several tactics aimed at educating these women about Wellness on Wheels and how to find a location. I wrote the landing page, display ads, Instagram stories, and Facebook, Snapchat and radio ads.

The infant mortality display ad, which says, You're both worth a healthy birth, so we are bringing care to you. The CTA is Find a location.
The Facebook ad, which says, Every week in Franklin County, three women suffer the loss of a baby. At OhioHealth, we are doing something about it.
The Instagram ad, which says, You're both worthy of a healthy birth, so we are bringing care to you.
30-second radio spot:

Every week in Franklin County, three women suffer the loss of a baby. At OhioHealth, we believe every mom and baby are worth a healthy birth.

By getting care while you're pregnant, you can help prevent your baby from being born too small or too soon, giving them their best chance at life. And it's never too late to start.

The OhioHealth Wellness on Wheels mobile unit brings affordable pregnancy care to expecting moms at several locations across central Ohio. Find out where at OhioHealth.com/HealthyBirths, or call (614) 566-9989.

The infant mortality snapchat ad with six frames.
The infant mortality campaign page with an intro section, service list, promotional tiles and tertiary content.

Knowing our place

OhioHealth is one of central Ohio's largest employers. I wrote copy for a print advertisement promoting this fact for Columbus Business First magazine. The message I crafted addressed the health system's commitment as a large employer to building healthier, more inclusive communities.​

The Business First ad, with the headline Good health is our business. Body copy below speaks to good health coming from having the care you need when and where you need it, but also the support of a strong community where you feel you belong.

Partners in health

OhioHealth is a founding partner of the Columbus Crew and the professional soccer club's official healthcare provider. The 25-year relationship has created many opportunities to bring OhioHealth's message of health and wellness into communities across central Ohio.

I worked on two interior wallscapes, for opposite sides of the Crew stadium, and a billboard for the exterior. The ask was to deliver an engaging message that connected with fans, promoted good health and reinforced OhioHealth's commitment to Columbus and the surrounding towns. The wallscapes were designed to be interactive, encouraging fans to take their photo and share it on social media. The theme celebrated the Crew's recent decision to remain in Columbus, after fans rallied against a potential move.

Columbus Crew billboard with the headline, We believe healthy goals begin with a helpful assist.
Wallscape 1, with a space for someone to stand in front of illustrated cape flying and the headline, We believe every hometown needs a hero.
Wallscape 2, with a space for someone to stand in front of illustrated arms flexing and the headline, We believe every champion needs a strong team.

Targeted treatment

During my time with OhioHealth, I wrote copy for several growth campaigns to increase volume in our physician practices. These campaigns were geotargeted to particular zip codes, and at times used geofencing to define a particular neighborhood. 

The ad campaigns varied in tactics and destination. They almost always included digital content for social media and Google display ads. Some were printed in local magazines and newspapers, and I even wrote one for a movie theater. 

When the campaign promoted multiple practice locations, I also produced a landing page. 
A display ad with the headline, Your heart is in the right place. A CTA says see locations.
The landing page for the primary care campaign, with a headline that says, Care is just a walk around the block in downtown Columbus, along with body copy and locations.
A display ad with a headline that says, Primary care, just a walk around the block. The CTA says now downtown.
A Facebook ad promoting a physician that says, Don't overlook your health, let Dr. Zheng look over it for you! Schedule your next primary care visit with him in Dublin.
A Facebook ad promoting a physician that says, Take charge of your health! Schedule sick and well care with Dr. Banzhaf at the OhioHealth Nelsonville Health Center.
A display ad promoting a physician that says, Sadie Beougher, CNP, Accepting new patients in Mount Gilead.

© 2024 by Natalie O’Neill.

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